We assure you that ordering on Procacciajewelry.com  is safe. Procaccia Jewelry has at heart your privacy and your personal data will be processed in the respect of our Privacy Policy and in compliance with GDPR regulations.

Procaccia jewelry is available online at procacciajewelry.com and other retailers and vendors online

From the item page, select the desired size of the product (if necessary)

Add the product to your Shopping Bag with the button "Add to cart"

Once you have finished shopping, click on the Shopping Bag icon

Check that all the items you desire are in the shopping bag and click on "Checkout"

Enter/select your shipping and billing address

Select a payment method and enter the needed details

Check the shipping method

Check that all the information you entered is correct and click “Checkout”.

Shortly you will receive a confirmation email with the details of your order. From this moment we will take care of everything and as soon as the order ships we will notify you with another confirmation email

On our website you can find a complete Size Guide that can help you to find the right fit for you. Moreover, we invite you to read the item description in the product page in order to know more details about jewels wearability.

You will receive an email containing your Tracking Number once your package has been shipped from our warehouse.

We accept the following credit cards: Visa, Mastercard, American express and we do accept PayPal, which can be set up with an international credit card.To register for a PayPal account, visit the website paypal.com.

Please check you have fulfilled all the information related to the payment method you chose. If you chose to pay by Credit Card, please refer to your Credit Card provider in the first instance.

Some countries levy a customs duty or other taxes on importation of jewelry. We do not assume any responsibility for these taxes and it is entirely the responsibility of the buyer to settle with their own customs authority.

To opt out of receiving our emails, click on the unsubscribe link at the bottom of the email.

To remove yourself from our mailing list, please email Customer Care with “Do Not Mail” in the subject line, and include your name and address in the body of the email.

To opt out of receiving phone calls, email Customer Care with “Do Not Call” in the subject line, and include your name and phone number in the body of the email.

We want you to enjoy your Procaccia Jewelry shopping online, so once an order has been confirmed, it is processed automatically and can be canceled within 24 hours only. The package can be returned as indicated in our Refund Policy.

We want you to enjoy your Procaccia Jewelry designs for years to come. Should your piece ever need servicing, you can entrust our specialists with repairing it to preserve its beauty and longevity. Please contact our customer care. To begin, download and print the Repair Request Form.

Upon receipt, our jewelers will evaluate the item. The evaluation may take up to two weeks, after which we will contact you to discuss any service fees. We take into consideration “time owned” as well as “condition received” when evaluating a piece.

Please visit our Refund Policy on Procacciajewelry.com

It is quite normal, in the course of time and use, for surface treatments – such as rhodium plating – to assume a different appearance from their original look when new and to reveal the natural metal surface. To preserve the effect of the surface treatments longer, take care avoiding the use of common household cloths, polishing cloths or other products. Furthermore, it is always advisable to prevent jewelry coming into contact with external agents such as cosmetics, perfumes, soap, detergents, chlorine or chlorinated water, prolonged exposure to sunlight, proximity to heat sources and sudden changes in temperature, which may harm finishes and gems. The various surface treatments may generally be restored professionally. The result of any operation aimed at restoring the original surface finish will depend on the specific type of treatment and, of course, on the general conditions of the jewel being restored.

Procaccia Jewelry mainly uses natural precious gemstones for its luxury collection while it does use semi precious gemstones on its fancy collection. Both types of stones generally have a good hardness rating but each gemstone set on a piece of jewelry is, on the whole, intrinsically delicate. Even apparently insignificant blows, effected indirectly or unconsciously, may scratch, graze or break a stone.